Lead Technologies and Customer Service:
Be the first local point of contact for supporting small and strategic customers' technical needs and supporting selling with businesses in Mexico and other LATAM countries.
Technical leadership
⁠Coordination of technical integrations with customers
Meeting and understanding customer demands
Scoping of new deployments would depend on the customer.
Functional specification of new projects
Preliminary technical assessment of the feasibility of new features
Opening and follow-up of incidents
Handle security procedures for customers' cybersecurity and compliance areas.
Service monitoring follow-up
Control and maintenance of integrations
⁠Service performance monitoring
⁠Planning or coordinating the implementation schedule
Idealize and Specify new solutions.
Resident of Mexico City (HOME OFFICE)
Skill Sets:
Basic skills in Android development
⁠Basic skills in JavaScript
⁠Fluent in English
Tipo...