Essential Duties and Responsibilities:

Responsible for managing and providing SAP support to Energy Transfer users within functional and technical areas of expertise. This includes interacting with users to understand requirements, evaluating alternative solutions, resolving problems/issues, developing training materials, providing user training, communicating status and documenting system changes (e.g. new reports and functionality) to the appropriate business levels in the organization. Plans, directs and coordinates activities in order to ensure project goals are accomplished within defined constraints. Identifies and schedules project deliverables, milestones, and required tasks. Research production problems and/or enhancement issues and make appropriate configuration changes to the system. Initiate action and evaluate issues to develop alternative solutions. Apply expert knowledge and experience to resolve problems. Conduct day-to-day troubleshooting and break-fix ...