Sprinklr is seeking a Professional Services Engagement Manager to join the EMEA team in Dubai. The role focuses on driving new services business opportunities for customers and acting as a trusted advisor for Sprinklr services solutions, including implementation, managed services, training and support offerings.

As an expert in Sprinklr’s value proposition and services and support solutions, you will manage the entire services sales process during pre‑sale engagements, preparing service delivery proposals, bid responses, statements of work and commercial offers to ensure successful deployment of Sprinklr. You will also prepare customers for long‑term value realisation from their adoption of Sprinklr’s technology.

The candidate will gather customer requirements, design and propose complete solution offerings that fit customers’ business needs, and manage key internal metrics regarding profitability and margin. This role reports to the Director,...