Job Description
Dialer Administrator gets to:
- Perform daily uploads, downloads, and importing of dialer schedules.
- Document activities for outbound dialer.
- Analyze dialer-output data to identify potential problems/issues.
- Run payment reports regularly
- Create and update dialing campaigns. Filter, list strategies and reports.
- Monitor and adjust performance of the dialer systems.
- Complete other duties as assigned by the markets.
Qualifications
Our most successful candidates will have:
- Intermediate to advanced proficiency level with Microsoft Excel
- Working knowledge on a dialer system and auto-dialer operation/concepts
- Working knowledge on basic statistics and ability to comprehend and analyze dialer-output data
- Basic understanding of database-design principles, data structures and optimizations
- Ability to use...