**Join a team recognized for leadership, innovation and diversity**:
Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met.
You will process orders and device activations for different customers ensuring SLAs are met.
You will assist other customer service associates with administrative duties, such as reporting for SAKON, Service Now platforms.
You will communicate with other departments such as Technical Support, Logistics, configuration team, CCAs, Mobility Admins, etc., to resolve customer issues.
You will support ordering processing including order entry, expediting orders, change orders, monitoring order status and resolving discrepancies.
**Key Responsibilities**
- Processing orders for strategic accounts and non-strategic accounts.
- Working on device Activations and troubleshooting for different carriers (Verizon, AT&T, T-mobile, Bell)
- Report creation and cus...