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Michael Page | mumbai, India | Posted June 03, 2026
Position Overview
Opportunity to work with a leading financial institution Opportunity to work directly with the senior management About Our Client
Leading NBFC player headquartered in Mumbai.
Job Description
The Role will support the development, optimization, and execution of collections strategies across Unsecured Products. This role is integral in managing vendor and employee incentives, tracking customer communication effectiveness, refining collection models, and creating insightful dashboards for performance monitoring. The position will collaborate closely with the Business Intelligence team and other stakeholders to enhance collections efficiency and ensure the continuous improvement of recovery processes. Develop and implement digital communication strategies (, SMS, email, automated calls) for effective customer engagement during the collections process. Work closely with the Busines...