We are currently looking for a Landside Multicarrier Agent to join our dynamic team in Madrid. In this role, you will own and manage the end-to-end inland customer experience , ensuring smooth, compliant, and efficient execution of inland services.

You will act as the key point of contact for customers, vendors, and internal stakeholders, driving operational excellence and delivering high-quality service. The role requires the ability to work independently, while also collaborating effectively across teams and, where relevant, supporting and guiding others.

Key Responsibilities

• Manage and monitor the end-to-end inland service process , ensuring compliance with company procedures and regulatory requirements
• Act as the main point of contact for customer inquiries related to inland services, ensuring timely and effective resolution
• Deliver value-added solutions by leveraging strong busi...