We are looking for a Operations Support Engineer who will be part of the main development team to provide L2 and L3-code level changes support to an internal product within public sector.

• Collaborative and innovative team environment, being part of a mission-driven team improving public service delivery
• Work location: Central (hybrid work arrangement)
• Candidate with experience in L2/L3 operations support are welcome to apply

• Responsibilities include monitoring system performance, resolving technical issues, coordinating with different teams for problem resolution, creating preventive measures(optional), and maintaining documentation related to system configuration, process and service records.
• Monitor and analyse the current state of various product runtime environment (production and non-production) to ensure optimum system performance...