Scope of Work & Responsibilities ✅4-6 Years Experience (Mid-Level L2 Support) Provide Level 2 support for Java applications Analyze, troubleshoot, and resolve incidents Support RCA and issue resolution Work with SQL queries for data validation and troubleshooting Collaborate with cross-functional teams Coordinate rollback activities during failed deployments Update configuration documentation Restart and monitor batch jobs Technical Skills: Strong in
Java, JavaScript, SQL (hands-on) Understanding of
Middleware and API Gateway Experience in
production support environments Must-Have Positive attitude and willingness to learn Strong documentation and reporting skills Proficiency in
MS Word, Excel, PowerPoint