Our Client is a telecommunications service provider in Singapore. With the expansion of the team, they are looking for a L1 Security Analyst to join the team.
Responsibilities: - 24 x 7 triage, short-turn analysis of real-time security alerts & generate tickets, or escalation to L2 Security Analysts that are not in the Automation Runbook.
- 24 x 7 escalation to resolver upon receiving automated generated incident tickets on the health of SOCaS infrastructure, IT/OT managed security devices, or from the website defacement restorer activation alert.
- 24 x 7 manage problems till closure which include:
- Ensure that Service Level Agreements are met.
- Liaising with customers with regards to information security incidents.
- Provision and performance of remedial actions to enhance customers' network security posture.
- Min 1 year working experience in IT Infrastructure Operation and/or Support.
- Willing ...