A global IT company is expanding and looking for an IT Support Engineer with a Wintel (Windows Server & Active Directory) background!
Location: Hybrid (2 days WFH, 3 days onsite) - Cebu or Manila
- Cebu: IT Park
- Manila: Ayala Ave., Makati or BGC, Taguig
Salary: Up to ₱40,000
- 1 PM–10 PM | 9 PM–6 AM | 5 AM–2 PM
- Provide 24/7 remote IT support (shift rotation)
- Support Windows Server, Active Directory, and end-user systems
- Monitor servers, storage, and backups
- Perform basic troubleshooting and follow SOPs
- Handle incidents and escalate to L2/L3 or vendors
- Join incident calls and update tickets/documentation
- Coordinate with internal teams and vendors
Must Have (at least 1 year experience):
- Windows Server (2016/2019/2022)
- Active Directory (users, groups, bas...