KYC Team lead - Spanish speakingLocation: London, UK
Type: Full-time (On-site)
Department: Customer Operations
Job Summary
We are seeking a Project Manager or Team Lead to oversee KYC transitions and lead delivery teams across geographies. Prior exposure to FCC frameworks and KYC regulations is highly desirable. This role includes planning, execution, stakeholder management, and issue resolution.
Responsibilities
Drive end-to-end execution of KYC transition projects ensuring regulatory compliance and delivery readinessCreate and maintain project plans, RAID logs, and status reportsManage and lead multi-location teams of KYC analysts and outreach staffCoordinate with FCC, compliance, technology, and client teamsMonitor and proactively manage project risks, issues, and dependenciesEnsure delivery milestones and SLAs are consistently metDrive process improvements and s...