Overview

We are seeking a dedicated and detail-oriented bilingual CSR—Korean speaker—to join our team.

You will be responsible for providing excellent customer service support to Korean-speaking clients through various communication channels such as chat.

Your main goal is to ensure client satisfaction by resolving concerns in a professional and timely manner.

Responsibilities

• Provide customer service support to Korean-speaking clients through various channels (e.g., chat) and ensure timely resolution of concerns.

Qualifications

• Fluent in Korean and English (speaking, reading, and writing)
• Filipino nationals are welcome to apply
• Previous experience in a CSR or BPO setting is a plus but not required
• Strong communication and interpersonal skills
• Must be customer-focused, patient, and empathetic
• Willing to work on shifting schedules, holidays, ...