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KONE Business Services Agent

KONE | St. Louis, United States | Posted July 02, 2026

Position Overview

As a KONE Business Service Agent, you will partner with Key Account Managers to manage customer accounts and ensure invoices are submitted accurately, timely, and according to KONE collection compliance.

Essential Functions:

  • Manage all aspects of invoicing in an efficient and effective manner and in accordance with business/customer/legal laws, policies, procedures, and contractual requirements.

  • Own production and submission of key and non-key account invoices to the customer.

  • Coordinate with branches and account managers to ensure that all requirements are met for invoicing all accounts.

  • As subject matter expert (SME) for service billing process, will be responsible for maintaining billing documents for all general and assigned customer-specific accounts.

  • Assist with A/R account reconciliation for assigned key accounts. Problem solving and investigation for invoice questions and concerns from ...

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