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Working closely with Global Support TA&A management and the TA&A community, you will be in charge of:
Supporting change, transformation, and operational continuity by reducing dependency on individual expertise and improving collective knowledge maturity.
Define and maintain the TA&A knowledge management strategy in alignment with TA&A objectives and transformation initiatives.
Identify, structure, and document key TA&A knowledge assets (processes, procedures, guidelines, controls, methodologies, FAQs, lessons learned).
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