The Key Account Manager (KAM) is responsible for developing and maintaining strong, long‑term relationships with strategic customers. This role focuses on driving revenue growth, building account plans, ensuring customer satisfaction, and acting as the primary point of contact for key accounts. The KAM works cross-functionally with internal teams—such as marketing, operations, project management, and finance—to deliver tailored solutions that meet client needs and support business objectives.

Accountabilities

• Own and manage Petrobras account, ensuring high levels of customer satisfaction and retention.
• Accountable for OJF relationship with Petrobras, focusing on growing the value and depth of our relationship, supporting the development of such opportunities with BDMs who are accountable for the execution of the opportunity to BID.
• Develop comprehensive account plans, identifying growth opportunities and action strategies.
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