Permanent Positions

Title: Junior Support Engineer (CMS) Reports To: Lead Support Engineer (CMS) Location: Kuala Lumpur (Primarily work from home) Working to (month): RM3, to RM4, **: Subject to input from recruitment team on feasibility/market rate

Description:
We are seeking a highly motivated and detail-oriented individual to join our client’s team as a Junior Support Engineer. In this role, you will be responsible for providing technical assistance and support to our customers, ensuring their satisfaction and enabling smooth business operations. As a Junior Support Engineer, you will be an integral part of our customer support team, ensuring our clients' adoption of and success with our software application, thereby driving the growth of our organization.

Responsibilities:

Respond promptly and professionally to customer inquiries, providing technical assistance and troubleshooting support.