What You’ll Do:

1. Own day‑to‑day operational workflow

• Create, update, and follow up Workday tickets for:
  • Moves and backfills
  • Internal mobility offers
  • Bonuses / acting assignments
  • Data corrections and org updates (IC population up to level E)
  • RTO related tickets & exceptions
  • Short-term coverages: support managers in organizing for parental leave, sick leave, long‑term absences, building their autonomy for similar future case
• Coordinate regular offer validation for IC hires, escalating complex cases to PBPs when needed.
• Ensure timely, accurate execution of standard People processes for the Customer scopes in partnership with People Operations and TA.

2. First‑line manager & employee support

• Act as primary point of contact for standard People topics for IC & Team Lead populations (F and below), including:
  • Backfills and inter...