Responsibilities

• Conduct initial manuscript quality and permission checks.
• Implement checks (e.g., checklists, plagiarism etc.) on various process points and documents to evaluate the standard of work/task. Take corrective action if the manuscript deviates from the standard required.
• Apply standard procedures to manuscripts allocated to enhance customer experience (e.g., routine email updates, updating user profiles).
• Transmit actions, tasks, or decisions from the Editor-in-Chief/Commissioning Editor/Section Editor/Guest Editors onto the workflow management system.
• Monitor timeliness of work/task against average desired timelines and take corrective action to resolve delays.
• Transfer (e.g., masking), apply versioning and sound record-keeping on electronic documents at various process points.
• Liaising with authors, editors and reviewers and providing support with publishing-related queries on using and nav...