At we are looking for a Junior Application Support to join our team on an international issurance project.

Location: Hybrid from Barcelona

You will:

• Providing technical support for our internal procurement applications.
• You will be responsible to manage escalations and complaints, working directly with our stakeholders to resolve service issues.
• Analyze and make recommendations to process and application improvements.
• Create and maintain application and support documentation.

You should have

• :At least 3 years of 2nd or 3rd level application support experienc e and are familiar with the concepts of ITIL, DevOps or Agil e
• .English language proficiency is required
• .Some experience in enterprise application/IT support (1-3 years
• )Familiar with ITIL processes and CRM tools (Snow or...