Make a difference at Scotiabank as a Customer Experience Associate in Cornwall, Ontario. Focus on delivering outstanding customer service and effectively address banking needs in this part-time role.
In this position, you'll work 15 hours per week to help clients achieve their financial goals with personalized service. By identifying customers' needs and contributing to simple sales, you will enhance their banking experience. Your expertise in technology will also be vital in introducing clients to digital banking solutions.
Key Responsibilities:
• Deliver superb customer service and build lasting relationships
• Identify and fulfill customer needs
• Explain banking concepts in understandable terms
• Achieve targets in a performance-driven team environment
• Assist clients with mobile and self-service banking options
Requirements:
• Strong background in customer service
• Availability for flexible work hours
• Sales inclination and comfort
• Proficie...