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JAPAC Strategy & Ops Director - AI & Service Excellence

Palo Alto Networks (S) Pte Ltd | singapore, Singapore | Posted June 16, 2026

Position Overview

Palo Alto Networks (S) Pte Ltd in Singapore is seeking a Global Customer Services Operations Director for JAPAC. This key position involves defining AI strategies, enhancing operational effectiveness, and managing data analysis across the Global Customer Services organization.

The successful candidate will have over 15 years of experience in post-sales operations, a strong background in AI transformation, and proven analytical skills. The role emphasizes cross-department collaboration and customer satisfaction within a rapidly changing business environment.

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