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ITOM Platform Engineer

Tata Consultancy Services | Kolkata, India | Posted June 09, 2026

Position Overview

  • Develop and implement ServiceNow ITOM suite components, including:
  • CSDM
  • CMDB
  • Discovery
  • Service Mapping
  • Event Management
  • Understand infrastructure environment setup (Server, Network, Storage, etc.).
  • Work with monitoring tools and integrate them with ServiceNow.
  • Perform unit testing, system integration testing, performance testing, and user acceptance testing.
  • Create repeatable processes for development, testing, staging, and production environments ensuring reliability and high availability.
  • Develop integrations using REST API, SOAP, or other technologies.
  • Work with base platform features and reporting capabilities.
  • Adhere to Agile/Scrum methodology and ITIL standards.
  • Ensure compliance with the Software Development Lifecycle (SDLC).

Required Qualifications

  • ServiceNow Certified Systems Administrator.
  • Knowledge of...

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