Mercier Consultancy MD is currently seeking Italian‑Speaking Cybersecurity Customer Experts to join our growing team in Greece. This position involves providing specialized customer support to Italian‑speaking clients, helping them safeguard their digital assets through our cybersecurity solutions. Join us for a rewarding career opportunity to develop your skills and work in a collaborative and innovative environment.
Key Responsibilities
- Provide expert‑level customer support to Italian‑speaking clients via phone, email, and chat on cybersecurity products and services
- Troubleshoot and resolve security‑related customer issues efficiently and professionally
- Advise customers on best practices for cybersecurity and effective use of security technologies
- Maintain accurate records of interactions and technical information using CRM tools
- Collaborate with technical teams to escalate and solve complex cybersecurity challenge...