Patrique Mercier Recruitment FR is excited to announce a fantastic opportunity for an Italian-Speaking Customer Service Representative for a well-known Consumer Goods Company in Greece. This role is tailored for individuals passionate about customer service within a dynamic consumer-focused environment.

Responsibilities

• Provide exceptional customer service to Italian-speaking customers via phone, email, and other communication channels.
• Assist clients with inquiries related to consumer products, order management, and fulfillment processes.
• Respond to customer complaints and inquiries with professionalism and empathy, striving for effective solutions.
• Maintain a comprehensive understanding of company products and services to offer accurate information.
• Document customer interactions systematically to improve service delivery and customer satisfaction.
• Collaborate with internal teams to address and resolve complex is...