Mercier Consultancy is currently hiring an Italian Customer Service Representative for our E-Commerce Platform, based in Greece. This position comes with fully paid relocation to Greece, offering you the chance to join a vibrant team supporting Italian-speaking customers. In this role, you will be responsible for delivering exceptional customer service, resolving inquiries and issues related to our e-commerce platform efficiently and professionally.

If you are passionate about customer service and eager to relocate to Greece, we welcome your application!

Responsibilities

• Provide excellent customer support to Italian-speaking consumers
• Assist customers with orders, returns, payments, and other e-commerce related queries.
• Resolve issues promptly, ensuring a positive customer experience.
• Maintain accurate records of customer interactions in the CRM system.
• Collaborate with cross-functional teams to improve service quality.