Position Overview
Job Description
The Warehouse Systems Manager oversees the technology that powers daily distribution and fulfillment operations. This role manages warehouse applications—including WMS, WCS, automation interfaces, labeling/printing solutions, and supporting tools—while leading a small team responsible for system uptime, enhancements, and user support. The manager works closely with Operations, IT, Systems Support, and vendors to ensure efficient, accurate, and scalable warehouse systems performance across multiple sites.
Duties:
Lead, mentor, and develop a team of application administrators, developers, and support specialists.
Set and align team priorities, goals, and objectives with those of Arrowhead, IT, and Functional Business Partners
Own day‑to‑day performance, configuration, and support of multiple warehouse systems (WMS, WCS, custom apps, printing solutions, RF devices).
Manage system incidents, root‑cause analysis, and change requests to ensure stable o...