Standalone and support to federal law enforcement operations.

Assist the government staff in developing engineering proposals for system changes.

Assist in the transfer of data from standalone systems for analysis.

Telecommunications and network troubleshooting.

Analyze and support off-site computer operations.

Coordinate with the users of production applications to identify issues for resolution.

Perform data recovery using off-line resource.

Monitor system resources.

Provides instruction in the use of standard software packages and specialized applications.

Provide first-line support for operational problems for standalone systems

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