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Heron Group
Reporting to: Group IT Manager
Location: Draperstown
Join an award-winning Group with operations across the UK, Ireland, and Europe supporting users across multiple businesses operating in the Construction, Manufacturing, Property, Energy and Food sectors. This is a hands‑on IT Support role within a busy, fast‑paced environment. You will be a key member of the IT team, providing first‑line support to users across the Group and helping ensure technology enables the business to operate effectively day to day. You will act as the primary point of contact for IT support queries, resolving issues where possible and escalating appropriately when required. Alongside reactive support, you will be encouraged to contribute ideas and improvements that enhance systems, processes and the overall user experience across the business.