Our client in the Telecoms Industry is looking to hire an IT Systems and Helpdesk Manager.

Role

• System infrastructure support
• SQL database support
• Reporting to customers and staff on issues and resolutions
• System support
• Maintain IT infrastructure of company and company's customers.
• Assist Sales staff with technical support in meetings and solutions.

Responsibilities

• Look after company system infrastructure, servers, connectivity, integration support, etc.
• Help with trouble shooting database issues.
• Help with trouble shooting systems and providing feedback to development team.
• Help with testing of all systems and providing test results to developers.
• Ensure the company has proper redundancy for supporting of company solutions.
• Ensure the company follows all ISO policies and procedures.
• Create all policies and procedu...