Description
*Email valerie.montoya@rht(.com) for consideration*


Robert Half is seeking an IT Support Specialist that will be responsible for supporting, imaging (packaging), and troubleshooting O365, MAC equipment along with Windows equipment and more. This role is 100% onsite.


Top Skills:

+ 3+ Years of experience

+ White-Glove/VP/Exec Support

+ M365, SaaS, AD

+ Windows/Mac OS Exp. (Blended Environment)

+ iOS/Android

+ ITSM (ServiceNow)

+ JAMF / MDM + Endpoint Tools

+ L3 Ticketing

+ Audio/Visual, VC

+ MFA


Requirements
Day-to-Day Responsibilities

+ Provide Tier 2/3 technical support to end users via phone, email, chat, and in-person interactions, resolving escalated service desk tickets

+ Troubleshoot and support Windows and macOS systems in a mixed-device environment

+ Manage user accounts, permissions, and access i...