The I.T. Support Technician is the first point of contact for related technical issues for our customers.

Technical assistance is provided mostly over the phone and by email but periodically in person to ensure reliable operation of hardware and software for our customers. The Support Technician is a full-time permanent position in our Oakville headquarters with occasional travel to customer locations. Responsibilities Include: Assist clients with site planning and hardware configuration, installation and setup for A/V, media players, cabling and I.

T. equipment. End user hardware and software support for PCs, TVs, media players and network equipment for multiple clients across Canada.

Workstation and server support/maintenance, including hardware and software installations and troubleshooting for both PC and Mac. Strong understanding and experience with VPNs, firewalls, routers, switches, peripherals and software knowledge required. Experience with 365 and Activ...