Position Overview
Description
We are seeking a motivated and customer-focused PC Technician / IT Support Specialist to join a growing IT team. This is an excellent opportunity for someone early in their IT career who is eager to gain hands-on experience supporting end users and troubleshooting hardware/software issues in a fast-paced environment.
Key Responsibilities
+ Install, maintain, and troubleshoot computer hardware, including desktops, laptops, and peripherals
+ Install, update, and support software and operating systems (Windows environments)
+ Provide technical support to end users, both in-person and remotely
+ Diagnose and resolve hardware, software, and connectivity issues
+ Document issues, resolutions, and processes in a ticketing system
+ Assist with system upgrades, imaging, and deployments
+ Work closely with end users to ensure a positive support experience
Requirements
Required Qualificatio...