About the Role Piccone IT Consulting is looking for a hands-on IT Support Specialist II to support and maintain the technology environments of our growing client base. This is an on-site, hands-on technical role based out of our Shrewsbury, PA office, with regular travel to local client sites: you'll resolve escalated support tickets, help administer and maintain client infrastructure (servers, networks, cloud, endpoints), and assist on technology projects and migrations under the guidance of our senior team. You'll be the escalation point for our Tier 1 team and a trusted technical contact for clients. Success in this role means quickly diagnosing common-to-complex issues, communicating clearly with non-technical users, and keeping environments secure, stable, and well-documented. This is a great fit for someone with a solid support foundation who wants to deepen their systems and cloud skills with real room to grow toward senior administrator and engineer roles as you take on more. ...