Elevate your IT career as an IT Support Specialist at the Wickaninnish Inn on Vancouver Island. Join our dedicated team to enhance guest and staff experiences through top-tier technical support.
The Wickaninnish Inn, renowned for its hospitality and sustainability, seeks a full-time IT Support Specialist. You will address IT issues and manage system maintenance while ensuring adherence to Relais & Châteaux standards. The ideal candidate has strong technical skills and a passion for guest service.
Key Responsibilities:
• Provide timely technical support for IT systems
• Troubleshoot hardware and software issues effectively
• Maintain and update IT equipment and networks
• Log and track IT incidents in helpdesk system
• Train staff on IT systems and best practices
Requirements:
• Associate’s degree in Information Technology or equivalent
• Minimum 2 years of IT support experience
• Knowledge of networking and cybersecurity concepts
• Proficient in prog...