TEKenable is seeking a dynamic Support Manager to lead our managed services support team. The Support Manager is responsible for leading the day-to-day operations of an ITIL-aligned Managed Service team delivering high-quality support for Microsoft cloud-focused solutions. You will oversee day-to-day operations, ensuring high-quality service delivery for Microsoft cloud-based solutions including Azure, .NET, Business Central, Dynamics 365, and Power Platform. This role is pivotal in maintaining service stability, driving continuous improvement, and fostering a high-performing team culture. The role holder can work remotely, but the position is open to applicants in either Ireland or the UK only.

This critical role ensures service stability, effective incident and problem management, high customer satisfaction, and continuous improvement across service operation

TEKenable is a leader in digital transformation, specialising in Microsoft cloud solutions and recognised for ...