We are looking for a motivated and hands-on IT Support Executive to manage and support the company's IT systems, provide technical assistance to users, and ensure smooth day-to-day IT operations.
Key Responsibilities:
Provide first-level and second-level IT support for hardware, software, and network-related issues
Install, configure, and maintain computers, laptops, printers, and mobile devices
Troubleshoot system, network, and application problems in a timely manner
Manage user accounts, access rights, and system security
Support internal systems, cloud platforms, and business applications
Coordinate with external vendors for IT maintenance and support services
Monitor system performance and ensure minimal downtime
Maintain IT documentation, asset inventory, and user guides
Assist in IT projects, system upgrades, and implementation
Requirements:
Diploma or Degree in Information Technology, Computer Science, or related field
1-2 years of relevant...