Role: IT Support Engineer (Hybrid)

Location: Mayfair, London

Salary: £32,000 - £38,000

‍Profile

We are seeking a proactive and technically skilled IT Support Engineer to join our growing client who is well respected in the retail sector.

The ideal candidate will provide hands-on support for hardware, software, and network issues, ensuring smooth day-to-day operations across the organization.

This role is perfect for someone who thrives in a fast-paced environment and enjoys solving problems with a customer-first mindset.

Key Responsibilities

Provide first and second-line technical support to internal users via phone, email, and in-person
Diagnose and resolve hardware, software, and network issues across Windows, macOS, and mobile platforms
Install, configure, and maintain desktops, laptops, printers, and other peripherals
Manage user accounts, permissions, and access rights in Active Directory and Microsoft 365
Monito...