We are looking for an IT Support Engineer to manage and support our core IT infrastructure, end-user environments, and enterprise systems. This role is responsible for ensuring secure, reliable, and efficient IT operations across multiple office locations, while acting as an escalation point for complex technical issues.

The role combines hands‑on support, systems administration, network and security operations, and continuous improvement of IT services in a fast-paced, 24×7 environment.

Key Responsibilities

• User Lifecycle Management: Manage onboarding and offboarding of employees, including user account provisioning/deprovisioning, email access, and hardware allocation. Configure users in Entra ID (AD), Microsoft 365, and related systems, ensuring appropriate access controls and security group assignments.
• Systems & Infrastructure Administration: Administer Microsoft 365 tenant, Entra ID, Exchange Online, Intune, and Windows Server environmen...