IT Support Engineer | Dereham | 5 Month Contract

My client is looking for an IT Support Engineer to manage BAU workload and provide 1^st and 2^nd line support. The ideal candidate will be personable with a professional passion for providing high quality IT support services.

Key responsibilities of the IT Support Engineer:

• Provide 1st and 2nd line IT support across the business
• Troubleshoot and resolve issues related to Microsoft 365, Active Directory, and Windows 11
• Diagnose and resolve network connectivity and general infrastructure issues
• Support technology updates and contribute to ITIL best practices