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IT Support and Operations Specialist

Fidel Consulting KK | Tokyo , Japan | Posted June 10, 2026

Position Overview


Appealing points: 


Comprehensive End-User IT Support Role – Manage and support desktops, laptops, Microsoft 365, collaboration tools, and enterprise IT infrastructure to ensure seamless business operations.
Hands-On Technical & Problem-Solving Experience – Work on incident management, root cause analysis, endpoint security, network troubleshooting, and IT service improvements in a dynamic environment.
Global & Manufacturing IT Exposure – Collaborate with global IT teams, vendors, and plant stakeholders while supporting factory and manufacturing operations with minimal business disruption.


Annual Salary: 5 million yen and above

Job Responsibilities:

 End User Computing (EUC) Support:


Manage and support desktops, laptops, mobile devices, and peripheral equipment.
Ensure smooth functioning of collaboration tools such as Microsoft Teams and Office 365.
Perform syst...

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