Contribute to technology solutions at TD Wealth Management in Regina, Saskatchewan as an IT Support Analyst. Provide application support and performance monitoring in a collaborative environment.
The ideal candidate will have 3-5 years of relevant experience and an undergraduate degree or technical certificate. This role focuses on triaging technology issues, managing interruptions, and fostering communication across departments. Your strong analytical skills and team-oriented mindset will be essential for success in this dynamic setting.
Key Responsibilities:
• Monitor team dashboards and resolve data flow issues
• Prepare daily end-of-day outstanding issue reports
• Triage technology issues for Contact Center lines
• Manage technology interruptions and oversee resolutions
• Identify improvement opportunities from incidents
Requirements:
• Undergraduate degree or Technical Certificate
• 3-5 years relevant experience
• Excellent written and verbal commu...