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IT Specialist (Service & Application Activity Management)

AIS | Bangkok, Thailand | Posted June 06, 2026

Position Overview

Job Description

Key Responsibilities

  • Coordinate and centralize all change control activities related to BSS services, IT applications, and Charging and Billing System (CBS)
  • Control and oversee all operational activities across BSS, IT applications, and IT infrastructure platforms/servers
  • Manage and ensure step-by-step execution of change activities in alignment with defined processes and procedures
  • Develop and implement procedures for decision-making, fallback, and rollback scenarios to minimize service impact
  • Monitor, track, and follow up on change activities and performance
  • Prepare and deliver reports including performance reports, C/A (Corrective Action) analysis, CSA reports, QADT, and provide feedback to stakeholders and management
  • Coordinate impact assessment across all related nodes and systems for each change activity
  • Qualifications

  • Bachelor’s degree in Infor...
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