Job Summary:
The IT Specialist is responsible for maintaining and optimizing the organization's technology infrastructure, ensuring that all systems, networks, and devices operate efficiently. This role involves troubleshooting hardware and software issues, providing technical support to employees, and implementing security measures to protect the company's digital assets.
Key Responsibilities:
- Technical Support: Provide technical assistance to users, including troubleshooting hardware, software, and network issues. Respond to support tickets, diagnose problems, and guide users through step-by-step solutions.
- System Maintenance: Install, configure, and maintain operating systems, software applications, and hardware. Ensure all systems are updated with the latest patches and security updates.
- Network Management: Monitor network performance, manage servers, and maintain network infrastructure, including r...