Job Description:

• User Support & Operations Provide end-user support troubleshoot technical issues and ensure smooth operation of day-to-day IT activities across all departments.

• Active Directory & User Management Administer and manage Active Directory servers create/modify user accounts groups security policies and manage access controls.

• Telephonic PBX System Management Configure monitor and maintain the companys PBX telephone system extensions call routing and related hardware.

• Microsoft 365 Admin Centre Oversee M365 administration including user creation licenses email configurations distribution groups and security settings.

• Microsoft Intune (Endpoint Manager) Manage device enrollments compliance policies application deployment security profiles and mobile device management (MDM).

• Network Infrastructure (L2 & L3 Switches Wireless APs) Configure manage and maintain L...