GPP Database Link (https://cummins365.sharepoint.com/sites/CS38534/)

**Job Summary:**

Responsible for the management, operations, delivery and support of defined IT applications and/or infrastructure services; directs and coordinates the efforts of people to accomplish goals and objectives using available resources; plans, organizes, staffs, leads, and controls an organization to accomplish the goals.

**Key Responsibilities:**

+ Delivery of the end-to-end IT service management.
+ Ensures on-going service compliance with all company policies or legal requirements.
+ Plans and manages (or participates in) the Operating budget process.
+ Determines service component pricing and delivery charges.
+ Determine forecast of needs.
+ Responsible for the execution and improvement of services and ensures that tools and resources are capable and available. (i.e. IT Service Catalog, Asset Management system).
+ Ensures ongoing service delivery an...