A leading IT service provider in the Philippines is seeking an experienced IT Support Specialist to deliver first-line support for IT-related issues, ensuring user satisfaction. The ideal candidate will have a Bachelor’s degree in Computer Science or related field and 3–5 years of experience in IT service desk roles. This position involves managing service requests, maintaining accurate documentation, and training users on software and hardware configurations. Strong problem-solving skills and the ability to work collaboratively are essential for success.
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