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IT Service Desk L1 (Dubai)

Confidential | dubai, United-Arab-Emirates | Posted June 26, 2026

Position Overview

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best so we are always in search of the best people to join our ever-growing talented team.

Responsibilities

  • Receiving and resolving user requests within the scope of IT support.
  • Preparing user equipment and performing diagnostics before sending devices for repair.
  • Creating and maintaining up-to-date user instructions and documentation.
  • Managing access to internal services and applications.
  • Administering the corporate messaging and email systems.
  • Maintaining accurate IT asset inventory records and ensuring proper documentation.
  • Assisting with device management and troubleshooting.
  • Supporting the setup maintenance and enhancement of audio‑visual syst...

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