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IT Service Desk Analyst

Gateway Casinos & Entertainment Limited | Etobicoke, Canada | Posted June 05, 2026

Position Overview

Description

Position at Gateway Casinos Corporate Office

Job Type: Full Time

Salary Range: $53,147

We Provide

  • Full benefits package for full-time employees
  • Retirement savings plan
  • Exciting, supportive and fun work environment
  • Family and friends discounts on travel, tech, food, beverage, and fitness
  • Development and training opportunities

    • The Position

    The Entry-Level IT Service Desk Analyst provides first-line technical support to internal employees or external clients. This role focuses heavily on diagnosing, troubleshooting, and resolving basic hardware, software, and network issues via phone, email, and chat systems. The ideal candidate possesses a strong customer-centric mindset, basic analytical skills, and a passion for foundational information technology systems.

    Key Responsibilities 

  • Respond to incoming customer inquiries through multi-channel su...

    • Ready to Apply?

    Apply for this Position