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IT Service Desk Analyst — End-User Support & Troubleshooting

Link-Worldwide | santiago de querétaro, Mexico | Posted June 17, 2026

Position Overview

Link-Worldwide in Santiago de Querétaro, Mexico seeks a customer support specialist to provide hardware, software, and network problem diagnosis for end users. Candidates should possess strong communication skills and 2-3 years of related experience.

The role includes classifying service calls and coordinating with internal support staff. Our benefits package features life insurance, medical expense insurance, food vouchers, and 12 vacation days.

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